Which statement correctly contrasts negotiation and mediation and lists key steps?

Which statement correctly contrasts negotiation and mediation and lists key steps?

• A. Mediation is direct bargaining between parties; steps include identifying interests, creating options, selecting outcomes, and agreement.
• B. Negotiation involves a neutral third party facilitating dialogue; steps include structured dialogue and agreement.
• C. Negotiation is direct bargaining between parties; steps include identifying interests, creating options, selecting outcomes, and agreement.
• D. Mediation is a form of arbitration with a binding decision.

Answer: (C)